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No Formal Qualifications On The Job Training Traineeship Year 10 Preferred Other Qualification

Also known as Dispatch Clerk, Stores Assistant and Warehouse Assistant.

Storepersons receive, handle and dispatch goods coming into, or going out of, stores or warehouses.

Storepersons may also work as shelf-stackers who fill up shelves in stores and supermarkets.

Storepersons may be required to lift or carry packages.


    Storepersons may perform the following tasks:

  • unload goods and check them against order forms
  • catalogue or label items with storage details
  • place goods in bins and on racks, or stack bulky items on floors
  • complete orders by selecting goods from shelves and checking them off appropriate lists
  • package and send out completed orders to customers
  • move heavy packages using forklift machinery
  • obtain details of the location and quantity of items in stock, using visual display units or computersenter details of received delivery slips, requisitions and invoices into computers
  • count and record the number of items in store during stocktake
  • advise supervisor about stock and re-ordering levels
  • help keep the work area neat and tidy


  • enjoy practical work
  • good eyesight (may be corrected)
  • able to cope with the physical demands of the job
  • good memory and organisational skills
  • safety-conscious
Very Good Outlook
Very Good Outlook for this career!

Interest Area

Clerical/Administrative Manual/Practical


No Formal Qualifications On The Job Training Traineeship Year 10 Preferred Other Qualification

You can work as a storeperson without formal qualifications. You will probably get some informal training on the job.

You can also become a storeperson through a traineeship in Warehousing Operations.

Entry requirements may vary, but employers generally require Year 10.

Additional Information

    Once you are employed, you may be able to develop, and have recognised, additional skills under the Transport and Logistics Training Package that will expand your career opportunities within this industry.

    Storepersons are often required to operate a forklift, and may need to obtain a licence to Perform High Risk Work. For more information, refer to the separate entry for Forklift Operator.


Demand for this occupation is widespread across most industries and in each state and territory. Major employers include manufacturers, container depots, food wholesalers and distributors, and resources companies. A move toward computerisation and automation has changed the nature of warehousing, storage and retrieval techniques, increasing the demand for workers with knowledge of appropriate operating systems and machinery.

Smaller enterprises often require workers to be multiskilled. They may handle the stores function, but also deal with trade or retail sales.

Promotion to senior storeperson, sales clerk, stock clerk, sales representative or warehouse manager is possible with experience and further training.

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More Information - External Links

Job Outlook for Storeperson Chartered Institute of Logistics and Transport Logistics Information and Navigation Centre Supply Chain and Logistics Association of Australia Transport and Logistics Industry Skills Council

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